Warranty

Used Car Warranties

HLX Performance – Used Cars Prepared Properly, With Proper Peace of Mind

It is our mission to provide high quality used cars to the market. We handpick all of our stock and spare no expense in preparing each and every vehicle for sale. Every vehicle goes through a rigorous pre-delivery inspection, carried out by our in-house Master Mechanic. Despite this, we know used cars can let us down. No matter how well you maintain your car, components can still fail and result in costly repair bills. To keep your car ownership stress free, we offer a comprehensive selection of warranty solutions with all of our cars to give you that peace of mind.

We've partnered with Warranty Solutions Group to offer the UK’s best used car warranties. These warranties not only cover more parts than any other warranty provider, you’ll also get fantastic service and a huge range of other benefits for complete peace of mind. As standard, all of our vehicles are supplied with 6 months of cover, however this can be extended up to 4 years. Your options will be explained to you at the point of purchase.

Which Warranty Will My Car Come With?

Every vehicle we sell includes a 6 Month warranty as standard. The level of cover depends on the vehicle’s age and mileage at the start date:

  • Cars over 10 years old or 100,000 miles: supplied with 6 Months HLX Performance Basic Warranty
  • Vehicles up to 10 years old and 100,000 miles: supplied with 6 Months WSG Gold Warranty
  • Cars up to 7 years old and 70,000 miles: supplied with 6 MonthsWSG Platinum Warranty

Your warranty level is based on the vehicle’s age/mileage at the warranty start date.

Warranty Levels at a Glance

HLX Basic

HLX Basic Warranty

Over 10 years old/100k miles

A basic level of cover designed to keep your car safe and on the road, covering major sudden mechanical failures. All repairs must be carried out at HLX Performance
Gold

WSG Gold Warranty

Up to 10 years old/100k miles

    Gold covers 6,000+ parts but doesn’t include wear & tear, battery, DPF / catalytic converter, injectors or oil seals & gaskets.
Platinum

WSG Platinum Warranty

Up to 7 years/70k miles

    The UK’s best used car warranty, covering 6,000+ parts – including wear & tear.

Compare Warranties

HLX Performance Basic Warranty

For cars over 10 years old or 100,000 miles, the vehicle is supplied with our HLX Performance in-house warranty for 6 months / 6,000 miles.

Important: This means the customer is responsible for bringing the car back to HLX Performance for all repairs. We will not cover repair costs at other garages. We are also not liable for costs of recovering your vehicle to HLX Performance in the event of a breakdown.

This is a listed component cover designed to keep your older or higher mileage vehicle safe and on the road. It ensures there is always cover available, no matter what vehicle you buy.

WSG Gold

WSG Gold is designed for vehicles up to 10 years old / 100,000 miles at the warranty start date. It covers a huge range of mechanical, electrical and electronic components, and is structured around exclusions (meaning anything not listed under the specific exclusions is covered).

Gold does not include wear & tear, battery, DPF / catalytic converter, injectors, or oil seals & gaskets.

WSG Platinum

WSG Platinum is designed for vehicles up to 7 years old / 70,000 miles at the warranty start date. It is WSG’s top-tier warranty and covers a huge number of mechanical, electrical and electronic components. It even covers wear and tear!

Platinum includes wear and tear cover until your vehicle reaches 100,000 miles. After this, the wear & tear element ceases but the rest of your cover remains the same.

Extending Your Warranty

As standard, our vehicles are supplied with 6 months of cover, however this can be extended up to 4 years. If you’re planning to keep your new car for the long term, extending the warranty can be one of the best ways to lock-in peace of mind and protect against unexpected repair costs.

Want longer cover?

Ask us at the point of purchase about upgrading or extending your warranty term (up to 4 years). We’ll explain the best option for your car’s age, mileage and ownership plans.

Frequently Asked Questions

What does my car warranty cover?

When you buy a used vehicle from HLX Performance, your vehicle is covered for a huge range of parts and the labour times involved to repair or replace them. Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. HLX Basic covers a range of listed items and is designed with the older or higher mileage vehicle in mind. This means that there is always cover available, no matter what vehicle you buy.

What’s NOT covered?

Naturally there are some parts and faults that we just can’t cover such as bodywork, trim, general maintenance and service items. Our Platinum and Gold plans are so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered. HLX Basic only lists the covered items so anything not shown is specifically excluded.

What happens if my car exceeds the age and mileage parameters?

The age and mileage parameters of our standard car warranties only apply to the vehicle at the warranty start date. If you exceed these age or mileage parameters during your warranty term, don’t worry – your cover simply continues for the remainder. The exception is where you have our Platinum warranty, which includes wear & tear cover until your vehicle reaches 100,000 miles. After this, the wear & tear element ceases but the rest of your cover remains the same.

How many claims can I make?

You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of your car at the time of claim. All claims include the cost of parts, labour and VAT.

What is a used car warranty?

A used car warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It’s designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame. Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A used car warranty could save you thousands of pounds in repair costs.

Do I need to use one of your garages?

With Gold or Platinum, you’ll be able to choose your own garage. Warranty Solutions Group works directly with hundreds of garages across the UK, which also means that we settle claims with them directly. If you use your own garage, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we’ll reimburse you once we’ve received the repair invoice and any documents requested. Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering.

For HLX Basic Warranty vehicles, repairs must be carried out at HLX Performance.

How do I make a claim?

Before you have any work carried out, you must contact our claims team on 0800 060 8610 or claims@warrantysolutionsgroup.co.uk. We’ll need to provide an authorisation code to the garage for the repairs to be carried out. Note: We won’t be able to pay for any repairs that are carried out without our authorisation

Buying a car from HLX Performance?

You’ll receive 6 months warranty as standard, with options to upgrade and extend up to 4 years. Ask us at the point of purchase and we’ll explain the best plan for your vehicle.

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